Packing Instructions: Negatives
Be sure to use a brand new box for shipping. Do not use envelopes. Do not use shoe boxes.
Ensure that your box is stuffed well. If your have extra room in the box, use packing bubbles or paper to fill the space. (Do not use packing popcorn).
If your negatives are in sleeves, great! They will be protected from damage during shipping. If they are not in sleeves, we recommend placing them in a standard envelope to prevent damage.
DO NOT FOLD YOUR NEGATIVES OR CUT 35MM FILM INTO SINGLE FRAMES. This will render them unscannable.
APS film is self-contained in its own canister; do not attempt to remove it. If your canisters are in APS-specific film holders, you may send the film in them; the holders will be returned to you.
If these guidelines are not followed, the unprocessed order will be returned to you at a handling fee of $25 and a return postage charge.
For more information, please visit our FAQ page.