Film & Video Scanning: How It Works
Step 1: You Place Your Order
Using our order page, you specify the scanning service that fits your needs.
Upon receiving your order, we will email you a prepaid shipping label.
Choose from standard (we scan your order in 4-6 weeks) or express (we scan your order within one week of confirmation) shipping options.
Step 2: You Ship Us Your Items
Using the box we provide (or your own!) package your items safely following our packing instructions.
Drop off your box at a UPS location. Your order will be tracked from the minute you hand it to UPS.
We will send you an email once we have received your shipment.
We will handle the rest of the shipping for your order, ensuring that it arrives securely at our facilities
Step 3: We Scan Your Items
We scan your items at the resolution you requested upon ordering.
Each of your items are handled carefully and given the full attention from our trained technicians.
We review each and every one of your videos to ensure they are transformed at a quality that meets our high standards.
We will send you an email updating you on the process of your scans and notifying you of any issues that occur.
Step 4: You Download Your Items
Once our technicians have completed their scanning and thorough review of your items, you will receive an email with a unique link to download your digitalized videos.
The link will be available for the amount of time you requested when placing your order.
Your link will allow you to download and saved your scanned videos to your computer or mobile device.
Step 5: We Ship Back Requested Items Or Any New Formats
If you have chosen to have your original items returned, we will safely ship them back to you.
If you have chosen any additional formats of your digitalized videos (USB/HDD/Thumb Drive), they will be included in this return order.
If you requested disposal of your original film or reels, we will properly handle this.
Step 6: You Enjoy And Share Your New Memories!
Once your order is complete, you can easily enjoy and share your digitalized memories with friends and family.
Any DVDs sent to you will not be copy-protected, meaning you can burn the discs to new ones to share with friends and family!